Terms of service

Terms & Conditions

By placing an order or using our website, you agree to the following terms. Please read carefully.

Orders & Purchases

Placing an order

  • By placing an order, you confirm that all information provided — including your name, address, and contact number — is accurate and complete.

  • We reserve the right to refuse or cancel any order at any time due to product unavailability, pricing errors, or suspicion of fraud or unauthorized activity.

  • In certain cases, we may request additional information or verification before processing your order.

  • Order confirmation does not guarantee dispatch. We will notify you in case of any issue with your order.

Product Authenticity

100% authentic products

  • All products sold on our platform are 100% original and sourced directly from authorized distributors and brand suppliers.

  • We do not sell counterfeit, expired, or tampered products. If you suspect a product's authenticity, please contact us immediately.

  • Product images on our website are for illustrative purposes. Actual packaging or shade may slightly vary due to batch or brand updates.

Account & User Responsibilities

Your account

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

  • You must notify us immediately if you become aware of any unauthorized use of your account.

  • You agree to use our website for lawful purposes only. Any fraudulent, abusive, or harmful use may result in immediate account termination.

  • We reserve the right to suspend or terminate any account without prior notice in case of a breach of these terms.

Website & Content

Use of our website

  • All content on this website — including text, images, logos, and product descriptions — is the exclusive property of our brand and is protected under applicable copyright and trademark laws.

  • You may not reproduce, distribute, or use any content from this website without our prior written consent.

  • We reserve the right to update, modify, or remove any content, product listing, or pricing on our website at any time without prior notice.

  • We strive for accuracy but cannot guarantee that all product descriptions, prices, or availability information is error-free at all times.

Promotions & Offers

Discounts, contests & campaigns

  • Promotional offers, discount codes, and campaigns are subject to their own specific terms and validity periods.

  • Discount codes cannot be combined unless explicitly stated. Each code is valid for one use per customer unless specified otherwise.

  • We reserve the right to modify, pause, or end any promotion at any time without prior notice.

  • In case of any conflict between promotional rules and these general terms, the promotional rules will take precedence.

Privacy & Data

How we use your information

  • We collect your name, phone number, address, and order details solely for the purpose of processing and delivering your order.

  • Your personal information is never sold to third parties. It may be shared with courier partners strictly for delivery purposes.

  • By placing an order, you consent to receiving order-related communication via SMS or WhatsApp.

  • For full details, please refer to our Privacy Policy.

Governing Law & Disputes

Legal terms

  • These terms are governed by and construed in accordance with the laws of Pakistan.

  • Any disputes arising from your use of our website or purchase of our products shall first be attempted to be resolved through direct communication with our support team.

  • Our failure to enforce any provision of these terms shall not be considered a waiver of that right.

  • If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and in effect.

QUESTIONS?

Contact our support team

  • If you have any questions about these terms, please reach out to us via WhatsApp or email before placing your order.