Anua PDRN Hyaluronic Acid Hydrating Capsule Mist 100ml

Anua PDRN Hyaluronic Acid Hydrating Capsule Mist

Unlock the ultimate glass-skin glow with the Anua PDRN Hyaluronic Acid Hydrating Capsule Mist. This premium, revitalizing face mist is expertly formulated to deliver instant, deep hydration while visibly enhancing skin firmness and radiance.

Power-packed with 2,000ppm PDRN, Hyaluronic Acid, and Hydrolyzed Collagen, it floods dry, dull skin with long-lasting moisture and strengthens your natural skin barrier. Infused with unique, emerald-hued PDRN capsules, the ultra-fine oil-essence mist absorbs effortlessly into the skin—leaving a beautifully dewy, glowing finish without a hint of greasiness.

Perfect for an all-day refresh, this lightweight mist breathes life back into your skin and can even be safely spritzed over makeup to lock in a fresh look without disturbing your base.

 Key Benefits

• Instant Hydration & Plumpness: Immediately revives and plumps dehydrated, tired-looking skin.

• Radiance Boost (2,000ppm PDRN): Actively revitalizes skin cells to unleash a natural, healthy glow.

• Deep Moisture Lock: Hyaluronic Acid ensures intense moisture penetrates deeply and stays locked in all day.

• Advanced Barrier & Firmness Support: Hydrolyzed Collagen reinforces skin elasticity and maintains a resilient barrier.

• Weightless & Breathable Feel: The ultra-fine mist delivers balanced hydration without feeling heavy or sticky.

• Flawless Makeup Refresher: Melts seamlessly over makeup, transforming a dry or powdery base into a fresh, dewy glass-skin finish.

 How to Use

1. Position: Hold the bottle 10–20 cm away from your face.

2. Mist: Close your eyes and spray evenly across your skin (no shaking required!).

3. When to Apply: Use it as a hydrating boost in your morning/evening skincare routine, as a makeup setting refresher, or anytime your skin needs a quick pick-me-mother-up throughout the day.

Shipping Policy

We deliver all across Pakistan. Please read below for timelines, charges, and order tracking details.

Order processing

When will my order be dispatched?

• Orders placed before 5:00 PM on a working day are processed the same day.

• Orders placed after 5:00 PM, on weekends, or on public holidays will be processed the next working day.

• Processing time is typically 1–2 working days before the order is handed to the courier.

• You will receive an SMS or WhatsApp notification with your tracking number once dispatched.

Delivery timelines

Estimated delivery time

• Orders are delivered within 5–7 working days across Pakistan after dispatch.

• These are estimated timelines and may vary during peak seasons, public holidays, or due to courier delays beyond our control.

Shipping charges

Delivery fee structure

• Standard delivery: Rs. 200–300 depending on your city and parcel weight.

• Free shipping on orders above a minimum order value (if applicable — check current promotions).

• Exact shipping charges are shown at checkout before you confirm your order.

Payment & COD

Cash on delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan — pay when your parcel arrives at your door.

• Online prepaid payment (bank transfer, EasyPaisa, JazzCash) is also accepted and helps speed up dispatch.

• If a COD order is refused at delivery without a valid reason, we reserve the right to restrict future COD orders from that address.

• Please ensure someone is available at the delivery address to receive and pay for the order.

Order tracking

How to track your order

• Once dispatched, you will receive a tracking number via SMS or WhatsApp.

• Use the tracking number on the courier's website to check real-time delivery status.

• For any queries about your shipment, contact us on WhatsApp or email with your order number.

Failed delivery & returns to origin

What happens if delivery fails?

• The courier will make up to 3 delivery attempts. Please ensure your phone is reachable.

• If all attempts fail or the parcel is refused, it will be returned to our warehouse (RTO — Return to Origin).

• For prepaid orders returned due to failed delivery, a Rs. 200 handling fee will be deducted from the refund to cover two-way shipping costs.

• To redeliver after an RTO, re-delivery charges will apply.

NEED HELP?

Contact our support team

• For order tracking, shipping queries, or any delivery issues — reach us on WhatsApp or email with your order number.

Exchange & Return Policy

Please read carefully before raising a claim. All cases are subject to Quality Check.

CASE 1 — Damaged / Leaked / Missing

Leaked, damaged, or missing product

• Report within 24 hours of delivery. Claims raised after this window will not be entertained.

• A clear photo of the Order Invoice placed on the parcel is mandatory for all claims.

• We may also request product images, packaging images, or an unboxing video (if available) to verify your claim.

• For missing items, warehouse footage will be reviewed. Claims are approved only if the oversight is confirmed from our end.

• For wrong items (incorrect shade, variant, or product), contact us within 24 hours of delivery. Returned items must be unused and in original condition, with all seals, tags, packaging, and accessories intact. Items returned used, damaged, or tampered with will be rejected after QC.

CASE 2 — Exchange / Change of Mind

Exchange or change of mind

• Products returned due to a change of mind (wrong shade, type, or no longer needed) must be unused and in original condition with all seals and packaging intact.

• Once the item is received and passes QC, your refund or exchange will be processed.

• A handling fee of Rs. 200 will be deducted from refunds, or charged on delivery in case of an exchange, to cover logistics costs.

CASE 3 — Out-of-Stock Refund

Out-of-stock refunds

• If a paid product is found to be out of stock after your order, a monetary refund will be issued.

• Our support team will reach out to collect your bank details.

• Refunds are processed within 48–72 hours after confirmation.

RESOLUTION TIMELINES

• Reverse pickup: 10–15 working days

• Full resolution (pickup + QC + decision): Up to 15 working days

• Note: Subject to courier schedules.