Biodance Hydro Cera-nol Real Deep Mask

Biodance Hydro Cera-nol Real Deep Mask is a deeply hydrating and skin-strengthening sheet mask that delivers an instant moisture boost and helps repair the skin barrier. Ideal for dry, dehydrated, or tired skin, this mask provides a spa like treatment at home using Cera-nol™, a unique blend of ceramide and panthenol. This powerful formula locks in moisture, soothes sensitivity, and leaves your skin feeling soft, plump, and refreshed after just one use.

The mask is made from a soft, skin-friendly sheet that fits perfectly onto the face, allowing the essence to absorb effectively. The Cera-nol™ complex helps reinforce the skin’s natural protective layer, which is essential for preventing moisture loss and shielding the skin from environmental stress. It also includes other hydrating ingredients that work together to give your skin long lasting comfort and a visible glow.

With just one use, your skin feels calm, deeply moisturized, and visibly healthier. It’s perfect to use before makeup for a smooth base, after sun exposure for instant relief, or any time your skin feels dry or tight. Whether you’re dealing with dry patches or just want a fresh, dewy look, this mask is a quick fix for glowing, well-rested skin.

What's special about Biodance Hydro Cera-nol Real Deep Mask 1 Piece:

• Features Cera-nol™ (ceramide + panthenol) to repair and hydrate skin
• Delivers deep, long-lasting moisture to dry or tired skin
• Strengthens the skin barrier and improves texture
• Ultra-soft sheet ensures close contact and absorption
• Suitable for all skin types, especially dry and sensitive
• Instantly revives dull, dehydrated skin

Other Details

Biodance Hydro Cera-nol Real Deep Mask 1 Piece is available at Fama Originals in the following:
Variant: Single sheet mask
Skin Concerns: Dryness, sensitivity, damaged skin barrier
Active Ingredients: Cera-nol™ (Ceramide + Panthenol), Hyaluronic Acid
Skin Type: All skin types including dry and sensitive
SPF: No

How to Use

1. After cleansing and toning, apply the mask evenly onto your face
2. Leave on for 10–20 minutes
3. Remove the mask and gently pat in the remaining essence
4. Follow with moisturizer if needed
5. Use 2–3 times a week or as needed

PRO TIP

Store the mask in the fridge before use for an extra soothing and cooling effect, especially after a long day or sun exposure

Shipping Policy

We deliver all across Pakistan. Please read below for timelines, charges, and order tracking details.

Order processing

When will my order be dispatched?

• Orders placed before 5:00 PM on a working day are processed the same day.

• Orders placed after 5:00 PM, on weekends, or on public holidays will be processed the next working day.

• Processing time is typically 1–2 working days before the order is handed to the courier.

• You will receive an SMS or WhatsApp notification with your tracking number once dispatched.

Delivery timelines

Estimated delivery time

• Orders are delivered within 5–7 working days across Pakistan after dispatch.

• These are estimated timelines and may vary during peak seasons, public holidays, or due to courier delays beyond our control.

Shipping charges

Delivery fee structure

• Standard delivery: Rs. 200–300 depending on your city and parcel weight.

• Free shipping on orders above a minimum order value (if applicable — check current promotions).

• Exact shipping charges are shown at checkout before you confirm your order.

Payment & COD

Cash on delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan — pay when your parcel arrives at your door.

• Online prepaid payment (bank transfer, EasyPaisa, JazzCash) is also accepted and helps speed up dispatch.

• If a COD order is refused at delivery without a valid reason, we reserve the right to restrict future COD orders from that address.

• Please ensure someone is available at the delivery address to receive and pay for the order.

Order tracking

How to track your order

• Once dispatched, you will receive a tracking number via SMS or WhatsApp.

• Use the tracking number on the courier's website to check real-time delivery status.

• For any queries about your shipment, contact us on WhatsApp or email with your order number.

Failed delivery & returns to origin

What happens if delivery fails?

• The courier will make up to 3 delivery attempts. Please ensure your phone is reachable.

• If all attempts fail or the parcel is refused, it will be returned to our warehouse (RTO — Return to Origin).

• For prepaid orders returned due to failed delivery, a Rs. 200 handling fee will be deducted from the refund to cover two-way shipping costs.

• To redeliver after an RTO, re-delivery charges will apply.

NEED HELP?

Contact our support team

• For order tracking, shipping queries, or any delivery issues — reach us on WhatsApp or email with your order number.

Exchange & Return Policy

Please read carefully before raising a claim. All cases are subject to Quality Check.

CASE 1 — Damaged / Leaked / Missing

Leaked, damaged, or missing product

• Report within 24 hours of delivery. Claims raised after this window will not be entertained.

• A clear photo of the Order Invoice placed on the parcel is mandatory for all claims.

• We may also request product images, packaging images, or an unboxing video (if available) to verify your claim.

• For missing items, warehouse footage will be reviewed. Claims are approved only if the oversight is confirmed from our end.

• For wrong items (incorrect shade, variant, or product), contact us within 24 hours of delivery. Returned items must be unused and in original condition, with all seals, tags, packaging, and accessories intact. Items returned used, damaged, or tampered with will be rejected after QC.

CASE 2 — Exchange / Change of Mind

Exchange or change of mind

• Products returned due to a change of mind (wrong shade, type, or no longer needed) must be unused and in original condition with all seals and packaging intact.

• Once the item is received and passes QC, your refund or exchange will be processed.

• A handling fee of Rs. 200 will be deducted from refunds, or charged on delivery in case of an exchange, to cover logistics costs.

CASE 3 — Out-of-Stock Refund

Out-of-stock refunds

• If a paid product is found to be out of stock after your order, a monetary refund will be issued.

• Our support team will reach out to collect your bank details.

• Refunds are processed within 48–72 hours after confirmation.

RESOLUTION TIMELINES

• Reverse pickup: 10–15 working days

• Full resolution (pickup + QC + decision): Up to 15 working days

• Note: Subject to courier schedules.