Garnier SkinActive Bright Complete Vitamin C Face Wash

Garnier SkinActive Bright Complete Vitamin C Face Wash is a rejuvenating facial cleanser that helps to brighten your skin while removing impurities and excess oil. Infused with Vitamin C, this face wash works to refresh the skin and reduce the appearance of dark spots and dullness. It gently cleanses without stripping the skin of its natural moisture, leaving your face feeling clean, fresh, and visibly radiant.

Vitamin C helps to even out skin tone and improve the skin's overall glow, while the formula is designed to target both existing dark spots and prevent new ones from forming. This face wash is ideal for those looking to achieve a brighter, more even complexion with regular use. The 100ml size is perfect for daily use and provides long-lasting benefits for bright, healthy skin.

What’s special about Garnier SkinActive Bright Complete Vitamin C Face Wash

• Brightens and evens out skin tone with Vitamin C

• Gently removes dirt, oil, and impurities

• Helps reduce dark spots and promote a glowing complexion

• Refreshes skin, leaving it feeling clean and revitalized

• Suitable for daily use on all skin types

• Dermatologically tested and gentle on sensitive skin

Other Details:

Garnier SkinActive Bright Complete Vitamin C Face Wash is available at Fama Originals in the following:

• Variant: 100ml & 50ml

• Skin Concerns: Dullness, Dark Spots, Uneven Skin Tone

• Active Ingredients: Vitamin C

• Skin Type: All Skin Types

• SPF: None

How to Use:

1. Wet your face with water.

2. Dispense a small amount of face wash into your palm.

3. Lather and massage onto your face in circular motions.

4. Rinse thoroughly with lukewarm water.

5. Follow with a brightening serum or moisturizer for enhanced glow.

PRO TIP:

For best results, use twice daily, and follow up with Garnier’s Vitamin C serum to boost the brightening effects and maintain an even complexion.

Shipping Policy

We deliver all across Pakistan. Please read below for timelines, charges, and order tracking details.

Order processing

When will my order be dispatched?

• Orders placed before 5:00 PM on a working day are processed the same day.

• Orders placed after 5:00 PM, on weekends, or on public holidays will be processed the next working day.

• Processing time is typically 1–2 working days before the order is handed to the courier.

• You will receive an SMS or WhatsApp notification with your tracking number once dispatched.

Delivery timelines

Estimated delivery time

• Orders are delivered within 5–7 working days across Pakistan after dispatch.

• These are estimated timelines and may vary during peak seasons, public holidays, or due to courier delays beyond our control.

Shipping charges

Delivery fee structure

• Standard delivery: Rs. 200–300 depending on your city and parcel weight.

• Free shipping on orders above a minimum order value (if applicable — check current promotions).

• Exact shipping charges are shown at checkout before you confirm your order.

Payment & COD

Cash on delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan — pay when your parcel arrives at your door.

• Online prepaid payment (bank transfer, EasyPaisa, JazzCash) is also accepted and helps speed up dispatch.

• If a COD order is refused at delivery without a valid reason, we reserve the right to restrict future COD orders from that address.

• Please ensure someone is available at the delivery address to receive and pay for the order.

Order tracking

How to track your order

• Once dispatched, you will receive a tracking number via SMS or WhatsApp.

• Use the tracking number on the courier's website to check real-time delivery status.

• For any queries about your shipment, contact us on WhatsApp or email with your order number.

Failed delivery & returns to origin

What happens if delivery fails?

• The courier will make up to 3 delivery attempts. Please ensure your phone is reachable.

• If all attempts fail or the parcel is refused, it will be returned to our warehouse (RTO — Return to Origin).

• For prepaid orders returned due to failed delivery, a Rs. 200 handling fee will be deducted from the refund to cover two-way shipping costs.

• To redeliver after an RTO, re-delivery charges will apply.

NEED HELP?

Contact our support team

• For order tracking, shipping queries, or any delivery issues — reach us on WhatsApp or email with your order number.

Exchange & Return Policy

Please read carefully before raising a claim. All cases are subject to Quality Check.

CASE 1 — Damaged / Leaked / Missing

Leaked, damaged, or missing product

• Report within 24 hours of delivery. Claims raised after this window will not be entertained.

• A clear photo of the Order Invoice placed on the parcel is mandatory for all claims.

• We may also request product images, packaging images, or an unboxing video (if available) to verify your claim.

• For missing items, warehouse footage will be reviewed. Claims are approved only if the oversight is confirmed from our end.

• For wrong items (incorrect shade, variant, or product), contact us within 24 hours of delivery. Returned items must be unused and in original condition, with all seals, tags, packaging, and accessories intact. Items returned used, damaged, or tampered with will be rejected after QC.

CASE 2 — Exchange / Change of Mind

Exchange or change of mind

• Products returned due to a change of mind (wrong shade, type, or no longer needed) must be unused and in original condition with all seals and packaging intact.

• Once the item is received and passes QC, your refund or exchange will be processed.

• A handling fee of Rs. 200 will be deducted from refunds, or charged on delivery in case of an exchange, to cover logistics costs.

CASE 3 — Out-of-Stock Refund

Out-of-stock refunds

• If a paid product is found to be out of stock after your order, a monetary refund will be issued.

• Our support team will reach out to collect your bank details.

• Refunds are processed within 48–72 hours after confirmation.

RESOLUTION TIMELINES

• Reverse pickup: 10–15 working days

• Full resolution (pickup + QC + decision): Up to 15 working days

• Note: Subject to courier schedules.